UDA Technologies Blog

Customers Are Your Greatest Resource: Maximize the Happy Customer Impact

Some construction professionals have dismissed the importance of customer service in the construction industry, not worrying if the customer experience is good, as long as the project result meets expectations. Don’t make this mistake - your company is not a single-dimensional company. Yes, you are a construction company, so you must provide quality construction services. However, the customer is the reason for your work, and so the entirety of their experience matters, not just the result. Extraordinary customer experiences create happy customers, and happy customers generate new business.

Topics: Business Building Best Practices

How Do you Define Success?

As the Success Coordinator for ConstructionOnline here at UDA Technologies, I spend my days asking the question – what does success mean for you? See, each company comes to us seeking a different - albeit similar - solution. Our goal is the utmost success of each of our customers, so we open the discussion about your personal definition of success to ensure the return on your investment in a project management solution is focused on what is most valuable to you.

Topics: Business Building Best Practices

Happy Endings: 12 Best Closing Gifts for Clients

As construction on your project draws to a close, you begin thinking of ways to thank your client for entrusting you during this process. Providing a small token of your appreciation can be an excellent way to end the project with a smile and leave a lasting impression on your client. Here are a few of our favorite closing gifts for clients ideas:

Topics: Business Building Best Practices

11 Ways to Engage Your Clients With Social Media

Creating meaningful connections with your customers has consistently remained one of the well-known tenants of customer service. And the construction industry – just like every other industry in today’s day & age – is a service-based industry. Thankfully, the advent of social media has opened up a myriad of new ways to connect with current customers and potential customers.

Topics: Business Building Best Practices

4 Leadership Lessons from Coach John Wooden

John Wooden is a legend. During his 12 year tenure as the head coach of UCLA’s men’s basketball team, he won 10 national titles, including a record seven in a row. To put this in perspective, no other team has ever won more than two titles in a row – including national powerhouses like Duke, UNC, and Kentucky. Wooden’s success on the court will long remain the gold standard in the basketball community, but outside the sports world, his legacy is the incredible leadership that he displayed and passed along to others.

Topics: Business Building Inspiration

3 Ways to Take Control of Your Change Orders

Depending on who you talk to, the term “Change Order” can solicit a broad range of reactions. The most common reactions might include heavy sighs, eye rolls, or pursed lips, while some uncommon ones could have you ducking for cover as every object within reach comes flying at your head. For many, Change Orders have done more than enough damage to a bottom line to warrant the type of disgust merely whispering the word can invoke. For others, however, Change Orders are the golden goose; these select few have mastered the art of the Change Order, and these are the ones you should be paying attention to. Here are three things to keep in mind to turn your Change Order game around:

Topics: ConstructionOnline Tips & Tricks Business Building

Keeping Customers Happy in the Age of HGTV

Realistic Approaches for Bringing Clients’ Dreams to Life

Loved and hated for its ability to make the inaccessible accessible, the complicated uncomplicated, and the impossible possible, reality television has undeniably changed our outlook and approach in daily life. From fairytale dating shows to extreme survival challenges, and of course the DIY craze, this genre has revolutionized our access to the individual processes behind achievements and shaped our expectations for everyday personal experiences – and the construction industry is no exception.

Topics: Business Building Best Practices

3 Easy Steps to Successfully Start with Construction Management Software

Congratulations! You did it! After hours of painstaking research, budgeting decisions, and exploratory trials, you sealed the deal on your chosen project management solution. Now what? It may feel overwhelming when you are first tasked with getting your new construction management software program up and running, but let us – the experts -  tell you that it is as easy as 1, 2, 3…

Topics: ConstructionOnline Tips & Tricks Business Building Best Practices

3 Things Construction Project Managers Should Prioritize, According to President Eisenhower


Known mainly for his military and political achievements, President Dwight D. Eisenhower found success following a principle he shared often, “[w]hat is important is seldom urgent, and what is urgent is seldom important.” For our purposes, urgent means something that requires immediate attention, and important means something that contributes to long-term missions and goals.

In the context of construction project management, the important/urgent principle suggests that project managers should ensure they are prioritizing the important tasks that might not have immediate deadlines. Here are three tasks that we think are highly important for construction projects that may not set off any of your urgent alarms.

Topics: ConstructionOnline Tips & Tricks Business Building Best Practices

Online Construction Project Management Software

Used by over 400,000 construction professionals worldwide, ConstructionOnline™ is the leading online construction management program. As the industry evolves, ConstructionOnline is growing with it. With the addition of ConstructionOnline Pro Features, there has never been an easier or more versatile way to begin managing your business straight from the job site.

UDA ConstructionOnline™ is the world's fastest growing collaboration resource for construction professionals. Forget the limitations of traditional construction software programs - now you can have the powerful tools that you need, like Scheduling, Calendars, Project Logging, Change Orders, and To Dos, combined with the freedom of online collaboration that you love. Teamwork and communication have a new name: ConstructionOnline. Learn More


 

About UDA Technologies

UDA Technologies is one of the fastest growing providers of construction productivity software in the United States, Canada, Australia, and 75 countries worldwide with double digit, industry leading revenue growth. Designed for growing businesses, UDA construction software manages over 50 billion dollars of construction annually. Identified as a key partner in construction software technology, UDA Technologies is a Microsoft Partner and a Premier Intuit QuickBooks developer.


 

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UDA Technologies, Inc.
2272 Moores Mill Road, Suite 201
Auburn, Alabama 36830
1-334-821-0187
[email protected]